ProofPoint Encryption Quick Reference Guide

Using ProofPoint to send encrypted email

You have been setup to send encrypted email via the ProofPoint system. The below quick reference guide will help you use the system on multiple devices:

Encrypted email is only designed to be used when sending email from internal email to an external email address. Email encryption is an important privacy and security measure to leverage when sending sensitive information, HIPPA or PHI type information or to protect confidential company information.

Via Outlook on your workstation or laptop:

  • For Windows Users only – Start a new email and click the [Send Securely Encryption] button in the top left area.
    ** Note: MAC users will need to follow the second method below
  • With a new email already open type [encrypt] as the 1st part of the subject line
    Note: (Brackets are required)

Via your Mobile Device (Phone or Tablet)

  • With a new email already open type [encrypt] as the 1st part of the subject line
    Note: (Brackets are required)

 

Recipient Actions:

  • If the recipient is outside the email system (Gmail, other company, etc.) they will receive an email notification that they have a pending encrypted email and will need to create an account on our system.

 

Recipient Registration:

  • If the recipient is outside the Norton Healthcare email system they will be required to create an account to view secure encrypted emails.