Instructions for Receive the COVID-19 vaccine at Norton Healthcare.

Instructions for Receive the COVID-19 vaccine at Norton Healthcare.

Recently you received an email from regarding your opportunity to receive the COVID-19 vaccine at Norton Healthcare. We are pleased to be assisting the Louisville Metro Department of Public Health & Wellness in providing the vaccine to those identified for Phase 1a.

We have identified that you have been seen by a Norton Healthcare provider or affiliate in the past. This makes scheduling an appointment for the vaccine, should you want one, easy. But, you must establish a MyNortonChart account. You will be receiving an email invitation to create your MyNortonChart account soon. From that invitation email, click on the link to create your MyNortonChart account:

  • You will enter some basic information to verify your identity and then your account will be created. This must be done within 24hrs of receiving the invite.
  • Once your account has been created, you will receive a message within 24-48 hrs to schedule your vaccine.
  • At that point you will see a message in MyNortonChart requesting you to ‘schedule a medical test’.
  • Tap ‘Schedule Now’ and select a date and time to receive your vaccine.

If you have any questions or need help scheduling you may call 502-861-4499 or visit for more information. 

Thank you for your efforts to care for the community and your commitment to patients.