Epic Haiku/Canto Mobile Application Setup

Welcome to the Norton Healthcare Epic Haiku/Canto Mobile Application Setup Page

Important: If you have not yet completed the required Epic training and been granted access this step must be completed before you can proceed

Note: Epic Haiku/Canto Mobile Application access is limited to:

  • Nurse Practitioners
  • Occupational Therapists
  • Physical Therapists
  • Physician Assistants
  • Physicians
  • Psychiatrists
  • Psychologists
  • Registered Dieticians
  • Residents
  • Social Workers
  • Speech Language Pathologists

Frequently Asked Question:

Which Mobile App should I use?

  • Epic Haiku is designed for your mobile phones
  • Epic Canto is designed for your mobile tablets

Which Mobile Operating Systems can be used?

  • Both Apple iOS and Android OS are compatible

What are the minimum specs to be able to use these apps

  • For Apple iOS: minimum version of iOS version 9 or higher. Users will get a message “Update App to version xxx to log in” if not at the correct level.
  • For Android: None

Having issues or need assistance?

  • Call our Support Center at (502) 629-8911, press option 3

App Download:

  1. Download the app you would like to use that is designated for your type of device from your app store.
  2. Click on the desired link below.
  3. Once installed, copy the web address that corresponds with the application being configured and paste it into the address field on your device. Haiku for mobile phones, Canto for tablets.

iOS Users

Link to Haiku:
epichaiku://handheld/config/KP6I0ir556dKAo%2b6ZGtjWGDuDQ6GtYZu0wZt0IJy4kRcgQTh1Oh9Xb8sVEf9pYCh93TmoEk1OUo9ZnfncFJLQhXjMIsBQKoh2ajWns0Wkvw3Bkj1FaCrGFJCTGcinWok

  1. You will then be prompted “Do you want to open this with Haiku?” tap “yes”.
  2. You are now setup – you can Log in to Epic Haiku/Canto Mobile Application with your Norton Healthcare Network Credentials

Link to Canto:
epiccanto://handheld/config/KP6I0ir556dKAo%2b6ZGtjWGDuDQ6GtYZu0wZt0IJy4kRcgQTh1Oh9Xb8sVEf9pYCh93TmoEk1OUo9ZnfncFJLQhXjMIsBQKoh2ajWns0Wkvw3Bkj1FaCrGFJCTGcinWok

  1. You will then be prompted “Do you want to open this with Canto?” tap “yes”.
  2. You are now setup – you can Log in to Epic Haiku/Canto Mobile Application with your Norton Healthcare Network Credentials

Android Users:

There are three different ways to activate the Haiku link for your Android.

  1. Install Firefox browser on your Android. Copy the Haiku link below starting with epichaiku:// and paste it in the Firefox browser. You will be asked to Open Link in another app – click Yes and Accept the license agreement. Once you have successfully logged in to Haiku, you can remove Firefox.
    OR
  2. If you do not want to install Firefox, you can save the email received from LMS (Learning Management System) from an .msg file type to an .HTML file type.
    a) Forward the .HTML message you just saved to your email account that you use on your Android. Download the attachment in the email by tapping on the attachment, then tap Open with Chrome.
    b) The message will open in your browser. Click on the Haiku link and Accept.
    OR
  3. To manually configure your device, from the login screen go to APPS and Haiku- choose settings.
    There are 3 things to confirm here:
    a) HTTPS is turned on.
    b) “epicsoap.nortonhealthcare.org” is listed as Server.
    c) “HaikuProxy” is listed as Path.

Link to Haiku:
epichaiku://handheld/config/KP6I0ir556dKAo%2b6ZGtjWGDuDQ6GtYZu0wZt0IJy4kRcgQTh1Oh9Xb8sVEf9pYCh93TmoEk1OUo9ZnfncFJLQhXjMIsBQKoh2ajWns0Wkvw3Bkj1FaCrGFJCTGcinWok

  1. You will then be prompted “Do you want to open this with Haiku?” tap “yes”.
  2. You are now setup – you can Log in to Epic Haiku Mobile Application with your Norton Healthcare Network Credentials