Norton Healthcare security polices require that all network access via Virtual Private Network (VPN) must meet minimum security standards, including the device operating system, patching levels and anti-virus software.

Network access control software will be used to enforce these security requirements on all devices. This service will indicate if your system is within compliance or not. Any systems not in full compliance will be indicated prior to moving forward.

*** If your system does not meet security requirements you may lose VPN access until the issue(s) are remediated. ***

Host Checking Components

The following components will be checked when you start to connect to the Norton Healthcare network via VPN on your personal device(s):

Presence of Antivirus (AV) from one of the top companies listed below:

  • Symantec Corporation
  • ESET
  • McAfee, Inc
  • Bitdefender
  • Kaspersky Lab
  • AVAST Software
  • Cyclance Inc
  • Webroot Software
  • Malwarebytes
  • Sophos Limited
  • Microsoft

Antivirus (AV) definitions up to date

Windows 8.1 or 10:

  • Personal devices with Windows 7 will no longer be allowed to connect via Pulse VPN and must use MyApps unless a special exception is granted

Current Microsoft Windows Patches applied for:

  • Critical
  • Important
  • Security updates